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Ratings and Reviews for roofing-tools.com

Merchant Ratings
5.0 1
4.8
326 reviews
  
 
URLhttps://www.roofing-tools.com
Customer Review
2.3 / 5
Delivery charge is close to being prohibitive.
Paul T. 5/10/2023 at 19h07
Hi,
Thanks for your feedback regarding your order , we endeavour to provide an efficient shipping service at all times and we are sorry to hear that your shipping fees were more expensive than you thought we do always try to improve on our services where possible.
We have tried on several times to contact you by phone and email to discuss this area with you but not had any luck

we look forward to being of service to you again in the future
The Sales Team, Roofing-tools.com
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roofing-tools.com 5/23/2023 at 16h58
Customer Review
2.3 / 5
Ordered items on 3 occasions to be delivered direct to site..2 out of three deliveries delivered to our head office when "shipping address" clearly marked on the label

product good but delivery service rubbish, particularly when you have to pay premium price for it !
PETER D. 3/1/2022 at 08h39
Hi Peter, I'm really sorry you had a negative experince when we were dealing with your order
one of our team members will contact you shortly to discuss your orders with you and we hope to deal with you again in the future.


thanks
the Roofing-Tools Team.
roofing-tools.com 3/10/2022 at 17h15
Customer Review
2.3 / 5
The parcel was due to be delivered on 26.11.18, but wasn't delivered and I didn't receive notification that delivery was attempted. I called APC on 28.11.18 to find out where the parcel was and was told by the operator that the delivery was attempted on 26.11.18 at 12:05 but the intercom wasn't working, which isn't true as Amazon delivered a parcel later on that day wit no issues.
I picked up the parcel from my local depot myself as I didn't trust APC.

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Elton. 11/29/2018 at 16h42
Thank you for sharing your experience about our 3rd party parcel service. We dispatch many items daily using a number of different carriers and are pleased to say that the majority of goods are received next day without issue. We would have gladly assisted and contacted APC on your behalf, but are pleased this matter was resolved.
Kind Regards
The Sales Team, Roofing-tools.com.
roofing-tools.com 1/17/2019 at 11h48